lista nera delle compagnie aeree

[ACS]

cioè... ti cancellano l'andata x motivi loro e pretendono che gli paghi il ritorno??? praticamente devi andarci a piedi per poter usufruire del loro servizio che avrebbero dovuto darti e garantirti??

Hanno degli uffici?? ecco prendi un'auto da rottamare e entra nella vetrina in retromarcia...

Roba da pazzi... da denuncia!!

[ludico]

no, niente uffici, solo un numero a pagamento in cui si parla solo inglese. e via mail parlano un inglese maccheronico:

Dear customer,

We are truly sorry for cancellation of your flight. Smart Wings were forced to cancel your reservation regarding flights QS090/91 on the route Praha- Milano-Roma-Milano-Praha 23.02.2006 and also on 27.02.2006 the following way:

From 23.02. 2006 to 24.02 2006 the same time departure

From 27.02. 2006 to 26.02.2006 PRG – BGY from 11.00 to 12.00

BGY – PRG from 16.10 to 17.10

PRG – CIA from 11.00 to 12.00

CIA – PRG from 14.30 to 15.30

We are offering you any other available flight within destination, of course without any charges.

We kindly ask for your reply to this on info@smartwings.net within 7 days. Please state which flight you would like to take. If none of the flights offered on our website www.smartwings.net suits you we are upon request ready to cancel your reservation fully or partially and refund related fares and taxes.

This cancellation is in compliance with our General Conditions of Carriage and EU Regulation no. 261/2004.

Again, we apologize for canceling your flight and for any inconvenience if occurred. We hope you will choose Smart Wings again.

Your Smart Wings team

[ACS]

beh, pare cmq che il ritorno te lo rifondono se non scegli un'altra andata...

Ma da dove vengono questi?? mah